Customer Identity & Access Management

Enhancing Security, Compliance and End User Experience with Next-Gen CIAM Solutions

Customer Identity Access Management (CIAM) plays an important role in assuring you are operating with your customers in a safe and compliant environment.

At the intersection of security and customer experience lies our expertise: building modern, robust, and scalable Customer Identity and Access Management (CIAM) solutions powered by Microsoft Entra External ID (or legacy Azure AD B2C). Our solutions enable enterprises to not only attract customers but create the seamless experiences that retain them.
Our approach leverages Microsoft's cutting-edge CIAM Modern 42 framework, creating a digital front door to your organization that combines security assurance with frictionless user journeys. By implementing Entra External ID, we transform how your customers interact with your digital platforms.

OUR SERVICES

No matter how good the tool is, success in Customer Identity & Access Management is about the customer, journey and tools working together in harmony.

STRATEGIC ADVISORY

"Phone a friend" for when it's time to bring in the experts

CIAM is notoriously difficult to uplift. Success comes from ensuring you know what your current state is, where you want to go, and have a plan on how to get there. We have extensive experience in ensuring you get the value out of your CIAM tooling.

DATA-DRIVEN INSIGHTS

I don't know where to start, what does the data tell me?

Customers and Partners exists at many levels across your environment, and it can be difficult working out where to start. Scanning your environment to discover what is out there can be a very useful activity to assist developing a plan that focuses on securing your high-risk interactions early.

Customer Journey Orchestration

All sounds great, how do I make this work in my organisation?

Customer journey orchestration with Microsoft Entra External ID enables personalized, adaptive experiences while balancing security and convenience. This approach transforms identity management into a business advantage by creating seamless interactions across the customer lifecycle. Integration with CRM systems provides unified customer insights that enhance decision-making and improve retention.

Seamless CRM integrations

I only want to do this once, let's design it right.

Our CIAM Architecture and solution designers will design, document, and gain design endorsement so everyone knows what is being built and how it is being deployed and what it integrates with.

ENGINEERING

Bring in the expertise to configure this, I don't want to waste any time.

Our engineers will deploy and configure in accordance with your business and technical design. We can also assist with adoption of your current CIAM accounts into your CIAM Solution and uplifting the controls within the tools.

MANAGED CIAM SERVICES

Let's partner with a provider because the skills don't exist in house.

We provide a comprehensive, end-to-end fully management service including strategic advisory for organisations who operate with an outsourcing model.

Our Difference

Purpose built proven design and engineering for Beyond Trust

Enterprise

Frameworks

Frameworks Built for Enterprise

Experience enterprise-grade security with Microsoft Entra External ID, designed to seamlessly scale with your organization while meeting stringent security requirements. Embrace the Zero Trust principle by implementing adaptive conditional access policies that adjust to evolving conditions. Securely grant access based on real-time risk assessments, ensuring that you uphold compliance and security while embracing your customer journey.

Secure and User-Focused

Effective Remote Access

Unlock the power of our conditional access review options, providing users with precise control over data access. Our secure, customizable solutions streamline authentication, significantly enhancing user satisfaction. Empower your team to transition from traditional passwords to modern methods like Secure Authentication, MFA, and other seamless Entra ID experiences.

Manage Azure, Beyondtrust, AWS, Okta, Cyberark and Silverfort

Workforce, Customer and Partner

Leading cybersecurity platforms like Microsoft Azure, BeyondTrust, AWS, Okta, CyberArk, and Silverfort offer robust solutions for Identity and Access Management (IAM) and Privileged Access Management (PAM). Azure provides cloud-native security and identity controls, while BeyondTrust specializes in securing privileged accounts and remote access. AWS IAM enables secure cloud resource access management, and Okta delivers seamless identity authentication across hybrid environments.

Data AI Driven

Data Driven Insight & Compliance

Harness data-driven insights with BeyondTrust PAM capabilities to identify areas for improvement. Our tools correlate data across environments, delivering reports that highlight process effectiveness and opportunities for enhancement. Elevate your security with our innovative solutions, ranging from threat detection to data encryption, ensuring your digital assets are safeguarded. Trust us to empower your business with confidence.

We can help you unlock the power of Customer Identity and Access Management.

Speak to a specialist

Connect with our experts to enhance your organization's security and efficiency. Our team will reach out to understand your needs and create a tailored solution.