Privileged access management for operational and IT environments.
Transport and critical infrastructure operators face a convergence of IT and OT access challenges that standard enterprise IAM programmes do not address. We design and implement PAM controls that work across both domains without compromising operational requirements.
The identity and privilege challenges in transport and infrastructure.
Critical infrastructure operators face a distinct set of access management requirements spanning IT, OT, multi-site operations, and regulatory obligations under the SOCI Act.
- SOCI Act (Security of Critical Infrastructure Act 2018) compliance requirements and Critical Infrastructure Risk Management Programme obligations
- OT/IT convergence: managing privileged access across both information technology and operational technology environments
- Vendor and contractor access to operational systems, control rooms, and SCADA environments
- Multi-site identity management across rail networks, port facilities, airports, and road infrastructure
- Remote site access for locations without permanent IT staff or reliable connectivity
- Physical and logical access convergence: badge access integrated with network identity
- Shift worker and FIFO workforce identity management with irregular access patterns
- SCADA and industrial control system access governance with legacy protocol constraints

IT compromise should not provide a path to OT systems.
Operational technology environments present distinct challenges for privileged access management. OT systems often run on legacy protocols that do not support modern authentication, have extended maintenance windows that prevent regular patching, and require different access patterns to standard IT.
Our approach treats OT privileged access as a distinct control domain, with separate account types, approval workflows, and session recording policies appropriate to the operational context.
Separate credential vaults
Distinct credential vaults for IT and OT environments, with separate approval workflows and access policies. OT credentials are not accessible from IT systems.
OT-aware session recording
Session recording configurations designed for OT protocols and legacy systems, providing audit trails without interfering with operational requirements.
SOCI Act compliance starts with identity and privilege.
The Security of Critical Infrastructure Act requires responsible entities to implement a Critical Infrastructure Risk Management Programme. Identity and privileged access controls are a primary control domain — and the area where most operators have the largest gaps. We help close them.
Other sectors we work in.
Transport and infrastructure IAM questions.
Speak to our infrastructure team.
Whether you are addressing SOCI Act obligations, managing OT privileged access, or handling multi-site identity complexity, we can help.
