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Healthcare

The right clinician, the right access, every time.

Healthcare identity environments are among the most complex: multiple workforce categories, shared workstations, federated clinical staff, patient-facing portals, and strict obligations around sensitive health information. We design identity controls that match the reality of clinical operations.

100+IAM & PAM Projects
100%Australian-Owned
1BeyondTrust Partner of Year 2024
1Microsoft Cloud Security Partner
Industry Research
239%

increase in hacking-related healthcare breaches between 2018 and 2023, with ransomware attacks in the sector rising 278% over the same period.

Healthcare Data Breach Statistics 2026 // Bright Defense, citing HIPAA Journal

Healthcare identity challenges

The identity challenges specific to healthcare.

Healthcare organisations face a unique combination of clinical workflow requirements and strict obligations around health information access that standard enterprise identity programmes do not address.

  • Clinical staff federation across health networks and facilities: agency nurses, visiting specialists, and locums
  • Shared workstation access in clinical environments requiring fast-user switching and session management
  • Medical device, IoT, and OT (Operational Technology) identity management — OT environments are common in healthcare facilities
  • Patient identity (CIAM) for telehealth platforms and patient portals
  • ACHI (Australian Commission on Safety and Quality in Health Care) guidelines for access governance
  • Protected health information access governance and audit trails for regulatory and incident response purposes
  • Contractor and vendor access management for clinical support and biomedical staff
Modern 42 team planning a healthcare identity programme
Relevant services

What we deliver for healthcare.

These services address the most pressing identity and privilege challenges in healthcare environments.

Privileged Access Management

Vendor and contractor access management for clinical and operational environments. Credential vaulting, session recording, and just-in-time access for biomedical, IT, and third-party support staff. Learn more

Workforce IAM & IGA

Clinical staff lifecycle automation covering joiners, movers, and leavers across all workforce categories. Access governance for agency staff, visiting specialists, and contractors. Learn more

Identity Maturity Assessment

Baseline assessment before committing to a programme investment. We assess your current identity and privilege controls and produce a prioritised roadmap aligned to healthcare regulatory obligations. Learn more

Conditional Access Review

Clinical workstation access policies reviewed against best practice. Shared workstation scenarios, kiosk mode, and fast-user switching requirements addressed within a conditional access framework. Learn more

Frequently asked questions

Healthcare IAM questions.

Yes. Multi-organisation federation is one of the more complex identity challenges in healthcare. Agency nurses, visiting specialists, and contracted staff all require access to systems across network boundaries. We design and implement federated identity that manages these populations without creating uncontrolled privileged access.
Yes. Patient portals and telehealth platforms require strong customer identity management. We deliver Entra External ID implementations that provide secure, accessible patient identity with appropriate MFA, self-service account recovery, and integration with clinical systems.
Clinical Identity at Scale

Secure access for every clinician. Without slowing down care.

Healthcare identity is not just an IT problem — it directly affects patient safety and clinical efficiency. We design identity controls that work within the reality of clinical operations: shared workstations, fast-user switching, agency staff, and federated access across health networks.

Related industries

Other sectors we work in.

Talk to our healthcare team.

Whether you are addressing My Health Record compliance, managing clinical privileged access, or modernising patient identity, we can help.

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